Privacy Policy

This service is provided by Zeeds App AB as a monthly subscription service and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

We collect personal data in compliance with the general data protection act (GDPR).   

WE COLLECT DATA FOR PRIVATE CONSUMERS

We collect the following personal information:

• Basic information such as your name and email address.

• Application session activity and progress within the application.

• Other information that you voluntarily provide us with.

  • Some of the information you provide us with are regarded as health data. this includes detailed quiestions about mood, values and behaviors. this information is anonymised in our database - thus it can not be linked to any single user,. This is done in order to protect your privacy. this information is however, aggregated on a group-based level in order to help us learn about our users experience. 

zeeds is also used by licensed healthcare providers, in order to help create meaningful habits for their healthcare clients. Some of our users are thus prescribed Zeeds as a habit formation service. if you are prescribed zeeds by your helathcare provider - we collect the following information

Name and email adress.

session and in-app progress.

personal information about values, behaviors and mood, in the way in which you answer self-reflective questions, is anonymised in our database. This information is also not aggregated for group-based internal analysis. This information is however available for your assigned healthcare provider, in order to help their clinical efficiency. You have the right to be prescribed zeeds, without also  sharing this information  fory our healthcare provider, in which case this information will be anonymised for  your healthcare provider and zeeds.

HOW WE COLLECT DATA FOR PRIVATE CONSUMERS

We collect your personal information:

• When you create an account.

• When you provide us with your customer experience through filling in forms, answering calls or emails.

WHY WE MANAGE YOUR DATA

·       In order to help you reflect on what you find meaningful in life. Legal basis-  legitimate interest. You have voluntarily answered questions to provide us this information in order to gain the applications therapeutic effects. This information is necessary to conduct the core functions of the application.

·       In order to troubleshoot your experience in case of a bug or an issue with your account. Legal basis – legitimate interest. This data is needed to perform the core functions of the application as described in our value proposition.

·       In order to generate data to improve your customer experience, by understanding what our users think of our service.  Legal basis-  legitimate interest. You have voluntarily answered questions to provide us this information in order to help us improve our service.

·       In order to contact you for marketing activities. This is in the form of opt-out campaigns. Legal basis- consent. You are free to opt-out of our marketing activites.

·       In order to contact you for core-changes within our business, which changes our value proposition towards you. This can refer to policy changes, or functionality changes. Legal basis – legitimate interest. This data is needed to perform the core functions of the application as described in our value proposition. 

upon cancellation of your membership - your personal inormation will be deleted. If you are prescribed zeeds by your healthcare provider and your membership is cancelled at the end of treatment, you have the availability to continue using the application as a private consumer. this option is available for two weeks. If you fail to accept this option within two weeks - you membership will be cancelled and your personal information will be deleted. If you accept this option, your personal information will be collected and stored in line with private consumers as described by this policy.

YOUR RIGHTS

You have the right to access your personal information we collect.

You have the right to delete your personal information we collect.

You have the right not share all of your personal information we ask of you.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

personal information collected as described in this privacy policy., with the help of third-party providers firebase, and hasura. these services  abide by standard contractual clauses (SCC)  in compliance with the eurpean comission.  we also store private onsumer information for third party providers, for opt-out marketing activities and user feedback, in line with this policy.  However, for users that are prescribed Zeeds by  healthcare provider, we do not collect information for this purpose.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 4. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2021-11-01

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@zeedsapp.com